Baseline Concepts

Terms and conditions

  1. A call out fee of R450 applies for plumbing, automated gates and automated garage doors in and around Johannesburg (maximum 45 km radius).  The call out fee will be R650 on Saturday, Sundays and public holidays (excluding Christmas). This fee will include the first hour and exclude any parts.

  2. A call out fee of R650 applies for electric fencing in and around Johannesburg (maximum 45 km radius).  The call out fee will be R850 on Saturday, Sundays and public holidays (excluding Christmas). This fee will include the first hour and exclude any parts.

  3. Call out fees are payable in cash on arrival of the technician at the premises.  No accounts or EFT's are allowed.

  4. Call out fees are subject to change without notice.

  5. To qualify for the Quick Response discount of 5% off the quoted price, the Baseline Concepts quote needs to be accepted and signed within 24 hours.

  6. To qualify for the 5% discount for SASSA pensioners, in addition to any other discount, a certified copy of the SASSA card, ID and proof of home ownership of the property in question should be provided.  This is at the discretion of Baseline Concepts.

  7. All equipment guarantees/warrantees issued by the manufacturer applies.

  8. All workmanship carries a 12 month guarantee on new installations and 3 months on repairs subject to damages.

  9. Damages caused due faulty installations, fiddling with the installed product other by any person other than Baseline Concepts and damages caused by misuse, abuse or used for any purpose than specified by the manufacturer will nullify the guarantee/warrantee.

  10. Damages caused by neglect, inadequate maintenance, acts of God (including lighting), corrosion of any metal parts, insect infestation, power surges will nullify the guarantee/warrantee.

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